Current Employment Positions


Intake/ Admission Specialist

  • Job Tracking ID: 512588-648991
  • Job Location: Springfield, IL
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: BA/BS
  • Job Type: Full-Time/Regular
  • Date Updated: September 13, 2018
  • Years of Experience: Less Than 1 Year
  • Starting Date: September 24, 2018



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Job Description:

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society.

Family Guidance Centers Inc. offers opportunities for individuals with an interested in behavioral health. Our organization provides a comprehensive benefit package for full time employment that includes health insurance, dental, vision, life insurance and a 401k pension plan. Vacation, sick and personal days with 11 paid holidays off are included in our paid time off compensation package

Essential Duties and Responsibilities: To provide quality behavioral healthcare services to patients and excellent customer service to guests and fellow FGC staff members. The position is responsible for providing access to treatment via assessment appointments for individuals with substance abuse and mental health issues.

  • Completes FGC intake screening document.
  • Completes SAMMS assessment.
  • Schedules first access to treatment contact.
  • Provides same day (or within 24 hours) appointment time for an assessment.
  • Communicates to referral sources, as needed, on the disposition of referents.
  • Manages County Care Call Center referrals.
  • Documents assessment appointment time on assessment log.
  • Maintains an Excel spreadsheet that includes the tracking of all steps in the access to treatment model for data collection purposes.
  • Reports, on a weekly basis, FGC capacity to the web-based County Care Consortium Google platform.
  • Understands and communicates to other Consortium agencies referrals that FGC does not have the capacity to process and facilitates access to treatment with other consortium provider agencies.
  • Utilizes Outlook software to schedule access to treatment times for potential patients.
  • Understands FGC "Access to Treatment Flowchart" and recommends changes to supervisor to improve access.
  • Provides direction to Toxicology Department staff as it pertains to the "Access to Treatment flowchart".
  • Participates in Utilization Review and Performance Improvement activities.

Salary starting at $32,000 per year

Start Date: September 2018

Work Hours: Monday thru Friday 8:00 am - 4:30 pm

Family Guidance Centers, Inc is a Drug Free Environment, an Equal Opportunity Employer.

Experience and Skills:

Education and/or Experience: Undergraduate Degree with two years’ experience in out-patient behavioral health. Individual must possess good communication skills with basic knowledge of Microsoft Word & Excel. Knowledge of substance abuse pathology preferred.

Certificates, Licenses, Registrations: CADC or CARS eligible in the State of Illinois.