Current Employment Positions

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society.

Essential Duties and Responsibilities:

• Answers incoming calls, greet callers, provide information, transfer calls or take messages as necessary.  
• Answers simple questions about company services. 
• Operates communication systems, such as telephone switchboard, intercom, two-way radio, or public address.
• Pages individuals to inform them of telephone calls, using paging or interoffice communication equipment.
• Greets visitors courteously; determine their needs; log visits on visitor log sheet; provide visitor badges; and direct visitor to proper person/office.
• Performs clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, sorting and distributing mail and prepare outgoing mail.
• Places telephone calls or arrange conference calls as instructed.
• Records messages, suggesting rewording for clarity or conciseness.
• Relays or routes written or verbal messages.
• Routes emergency calls appropriately.
• Notifies appropriate staff of incoming deliveries or presence of repair or maintenance personnel.
• Prepares new patient sheet for financial department.
• Receives patient payments and makes receipts for payments.
• Assists patients with making change for their money. 
• Prepares patient intake packets.
• Operates office machines and duplication equipment.

Number of Position Openings: 1

Start Date: ASAP

Schedule: Monday, Thursday, Friday (8:00a - 1:00p), rotating Saturday (7:00a - 2:30p)

Education and/or Experience: High School graduate or equivalent. One year of receptionist experience preferred. 

Certificates, Licenses, Registrations: N/A