Current Employment Positions

Office Manager - Aurora

  • Job Tracking ID: 512588-797257
  • Job Location: Aurora, IL
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: November 16, 2021
  • Years of Experience: Less Than 1 Year
  • Starting Date: ASAP

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Job Description:

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society.


Essential Duties and Responsibilities:

  • Front desk duties include answering phones, ensuring all phone inquires are routed appropriately, take messages as needed, and redirect callers to appropriate resources as needed.
  • Manage lobby area, greet visitors, check in clients, request and receive payments from clients, coordinate payment plans as needed.
  • Administer toxicology testing for clients as needed; ensure appropriate tracking, storage, and chain of custody processes.
  • Maintain communication with local agencies and resources needed to ensure quality client care and provide appropriate referrals as needed.
  • Handle client inquiries and complaints.
  • Design and implement filing systems as needed, ensure filing systems are maintained and current, establish and maintain procedures for record keeping, monitor record keeping, and ensure security and confidentiality of all data.
  • Coordinate accounts receivables with accounting office at FGC, submit financial reports to accounting as needed, and maintain petty cash.
  • Complete all billing/financial reports as assigned.
  • Monitor and maintain office supplies inventory, review and prepare office supply requisitions
  • Monitor and maintain inventory of supplies needed for toxicology testing, cleaning/maintenance supplies, coffee/break room supplies, and other miscellaneous supplies.
  • Monitor and maintain office and computer equipment and collaborate with IT personnel as needed.
  • Receive incoming deliveries and coordinate receipt of all orders.
  • Prepare shipping orders and outgoing deliveries, including packaging and scheduling pick-ups.
  • Analyze and monitor all internal office policies, procedures, and processes; design and implement process improvement as needed.

Openings: 1

Schedule: Monday - Friday (6:15a - 2:45p) with Saturday rotation  (7:15a - 11:45a)

Location Address: 751 Aurora Ave, Aurora, IL

Starting date: ASAP


Family Guidance Centers, Inc is a Drug Free Environment, an Equal Opportunity Employer.

Experience and Skills:

Education and/or Experience:  High School Diploma or GED equivalent; At least 2 years of administrative/office manager experience and customer service preferred; Basic computer skills including office software required.

Certificates, Licenses, Registrations: N/A


Job Benefits:

Our organization provides a comprehensive benefit package for full time employment that includes health insurance, dental, vision, life insurance and a 401k pension plan. Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package.