For full functionality of this site it is necessary to enable JavaScript. Care Manager - MAR NOW - 2nd Shift Job Tracking ID: 512588-827415 Job Location: Chicago, IL Job Level: Entry Level (less than 2 years) Level of Education: High School/GED Job Type: Full-Time/Regular Date Updated: August 05, 2022 Years of Experience: Up to 2 Years Starting Date: ASAP «Back to job search Invite a friend Job Description: Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society. Essential Duties: Responsible for answering all incoming calls on the MAR NOW line Collects all required demographic information from the caller and documents caller information in a timely and accurate manner, using established FGC procedures Educates patients on the available services such as home induction (buprenorphine), in-person induction (methadone and buprenorphine), withdrawal management (detox) and residential treatment services Serves as the liaison between the callers and healthcare provider to facilitate quick access to callers’ preferred form of medication for the treatment of opioid use disorder Conducts all necessary caller follow-up contacts, following established FGC protocols Schedule: Monday - Friday (1:30p - 10:00p / 2:00p - 10:30p) Start Date: ASAP Work Location: Work From Home (WFH) Family Guidance Centers, Inc is a Drug Free Environment, an Equal Opportunity Employer. Experience and Skills: Education and/or Experience: An Associate Degree is preferred; A minimum of 1 year experience with substance abuse treatment preferred; Proven work experience as a Care Manager or similar role preferred. Certifications, License, Registrations: N/A Job Benefits: Our organization provides a comprehensive benefit package for full time employment that includes health insurance, dental, vision, life insurance and a 401k pension plan. Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package. If you are having difficulties with the application process, please click here