Current Employment Positions

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society.

Essential Duties:

• Responsible for answering all incoming calls on the MAR NOW line

• Collects all required demographic information from the caller and documents caller information in a timely and accurate manner, using established FGC procedures

• Educates patients on the available services such as home induction (buprenorphine), in-person induction (methadone and buprenorphine), withdrawal management (detox) and residential treatment services

• Serves as the liaison between the callers and healthcare provider to facilitate quick access to callers’ preferred form of medication for the treatment of opioid use disorder

• Conducts all necessary caller follow-up contacts, following established FGC protocols

Schedule: Monday - Friday  (1:30p  - 10:00p / 2:00p - 10:30p)

Start Date: ASAP

Work Location: Work From Home (WFH)

Family Guidance Centers, Inc is a Drug Free Environment, an Equal Opportunity Employer.

Education and/or Experience: An Associate Degree is preferred; A minimum of 1 year experience with substance abuse treatment preferred; Proven work experience as a Care Manager or similar role preferred.

Certifications, License, Registrations: N/A

Our organization provides a comprehensive benefit package for full time employment that includes health insurance, dental, vision, life insurance and a 401k pension plan. Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package.