Current Employment Positions

Receptionist - Chicago

  • Job Tracking ID: 512588-831171
  • Job Location: Chicago, IL
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: September 23, 2022
  • Years of Experience: Up to 2 Years
  • Starting Date: ASAP

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Job Description:

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society.


Essential Duties:

  • Greet patients and visitors in a courteous and professional manner and assists clients with questions regarding services available.
  • Answer/receive phone calls, assist callers with their questions and inquiries, and connect callers with the appropriate department.
  • Ensure newly admitted patients have a picture to input into SAMMS and print a Client ID card.
  • Check-in patients into the Electronic Health system as they present for dosing.
  • Acknowledge and communicate all patient holds appropriately and promptly.
  • Perform general office duties, filing, copying, as requested, and sorting and distributing mail.
  • Assist in maintaining order in the Lobby area and keeps the front desk area clean and organized.

  • Ensure that all documents returned to the Reception desk are scanned into the EHR system.

  • Responsible for receiving and distributing both internal and external courier packages via UPS and FedEx.

  • Provide backup support for the Immediate Access to Care program and Toxicology department, as needed



    Schedule:  Monday - Friday (7:00a - 3:30p) with rotating Saturdays

    Start Date: ASAP

    Work Location: 310 W. Chicago Ave., Chicago, IL




    Family Guidance Centers, Inc. is a Drug Free Environment, An Equal Opportunity  Employer

    Experience and Skills:

    Education and/or Experience: High School diploma or GED equivalent; Experience in administrative, office setting and/or customer service

    Certificates, Licenses, Registrations: N/A

    Job Benefits:

    Family Guidance Centers Inc. offers opportunities for individuals with an interested in behavioral health. Our organization provides a comprehensive benefit package for full time employment that includes health insurance, dental, vision, life insurance and a 401k pension plan. Vacation, sick and personal days along with paid holidays off are included in our paid time off compensation package.