Current Employment Positions

Case Manager - Chicago

  • Job Tracking ID: 512588-847004
  • Job Location: Chicago, IL
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: March 08, 2023
  • Years of Experience: Up to 2 Years
  • Starting Date: ASAP

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Job Description:

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society.


Essential Duties:

  • Promote a welcoming positive customer service culture which encourages quality patient outcomes and staff retention
  • Reviews assessed case management needs as expressed by clients and as indicated on the client treatment plan
  • Responsible for a minimum of 30 hours of production per week
  • Assists with monitoring patient engagement and communicates with the treatment team regarding patient attendance, participation, and any barriers or needs to support treatment involvement
  • Communicates and assists all patients with their transportation needs which include regular contact with their insurance company and constant tracking and updating of all standing orders
  • Acts as liaison with the MCO designated transportation companies
  • Acts as back up staff member to assist in completion of the Intake Screening for Immediate Access to Care
  • Processes all newly admitted patients from referring detox unit into level 1 OMT (including scanning all documents daily)
  • Coordinates with detox staff via email from referring hospital with appropriate paperwork as required
  • Other duties as assigned


Work Schedule: Monday - Friday (6:30a - 3:00p)  with flexibility to accommodate agency's needs

Start Date: ASAP

Work Location: 310 W. Chicago Ave., Chicago, IL 60654




Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD) and an Equal Opportunity Employer.

Experience and Skills:

Education and/or Experience: Associate degree (or higher) in Addiction Counseling, Psychology, Social Work, Counseling or related field is  preferred; Experience with/in substance use treatment are encouraged to apply


Certifications, License, Registrations: N/A

Job Benefits:

Our organization values each employee and works to provide a comprehensive benefit package (health, dental, vision, and life insurance), 401k pension plans, vacation time, sick time, and personal days. We also offer paid holidays, free parking at designated locations, opportunities for advancement, and more.