Current Employment Positions


Immediate Access to Care Coordinator - Springfield

  • Job Tracking ID: 512588-849408
  • Job Location: Springfield, IL
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: March 15, 2023
  • Years of Experience: Less Than 1 Year
  • Starting Date: ASAP



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Job Description:

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society.

Essential Duties:

  • Answers daily inquiries from patients and referral sources via phone and assists patients with placement in treatment services according to data obtained from screening based on ASAM criteria
  • Assists in performing comprehensive psychosocial assessments with patients in order to determine appropriate level of care and placement when needed
  • Make appropriate referrals for other community program services when necessary to assist patient
  • Coordinate with Access to Care Coordinators and Access to Care Program Manager for immediate access to treatment services based on availability
  • Prioritizes and organizes tasks according to the acuteness of situations as presented
  • Treats patients with respect and dignity and maintains and respects the confidentiality of all patients in accordance with 42 CFR and HIPAA regulations
  • Maintains good working relationships with FGC staff at other sites and assists with coordination of transfers
  • Attends in-house and off-site trainings for continuing education, in order to expand knowledge, improve the quality of patient services, and to maintain licensure and/or certification at all times
  • Other duties as assigned

Work Schedule: Monday - Friday (8:30a - 5:00p)

Start Date: ASAP

Work Location: 120 N. 11th St, Springfield, IL

Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD) and an Equal Opportunity Employer.

Experience and Skills:

Education and/or Experience: High School Diploma required.

Certification, Licensure, Registrations: IAODAPCA Certified Alcohol and Other Drugs Counselor (CADC) required or able to obtain with allotted time given from hire date

Job Benefits:

Our organization values each employee and works to provide a comprehensive benefit package (health, dental, vision, and life insurance), 401k pension plans, vacation time, sick time, and personal days. We also offer paid holidays, free parking at designated locations, opportunities for advancement, and more.